Description of Problem 100000026324
One or more keys on the keyboard are not working. There is no particular
pattern or sequence to the failures. How can I correct
this?Description of Solution 200000033785
If any key or group
of keys are not working after being pressed:
that all keys move when pressed and return after pressure is
the machine off for 10 seconds, and then turn it back on.
all covers are closed.
pressing the key(s) again.
If the issue
continues the machine will require service:
If your machine is
still within warranty, repairs will be carried out under the terms of the
warranty by our local Authorized Service Center. You can locate a local
Authorized Service Center on our website at: www.brother-usa.com/service/ or you
may contact our Customer Service Center at 1-877-276-8437.
your machine is out of warranty, you can locate a Brother Authorized Service
center on our website at: www.brother-usa.com/service/ or you may contact our
Customer Service Center at 1-877-276-8437.