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Description of Problem 100000026736

How do I connect my Brother machine so that I can send and receive faxes?


Description of Solution 200000034365

If you want to use your Brother machine to send or receive faxes on a standard analog telephone line, you must directly connect a telephone cord from the jack labeled LINE on the Brother machine to the wall telephone jack. 

 

If you are using Voice Over Internet Protocol (VoIP), one end of the telephone cord must be directly connected to the jack labeled LINE on the Brother machine.  The other end of the telephone cord may be connected to a modem, interface box, phone adapter, splitter, or other device.  This is determined by your VoIP provider.

 

If you are using MagicJack, a popular VoIP service, one end of the telephone cord must be directly connected to the jack labeled LINE on the Brother machine.  The other end of the telephone cord must be connected to the MagicJack itself.

 

NOTE: Brother strongly recommends you protect your machine by connecting it to a surge protector.  In particular, we suggest that you use a surge protector that is compatible with both standard AC power cords and telephone line cords.  Surge protectors equipped with telephone jacks will assist in insulating your machine from any power surge that might travel through a telephone line.

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