Description of Problem 100000027050
The printer does not print, or there is a printing error. What can I
do?Description of Solution 200000034756
the USB cable; insure that it is plugged in securely and that the cable is not
the RD Roll to verify that it is installed correctly. Remove and reinstall
the RD Roll to insure that it is loaded correctly. As shown in the
illustration below, the paper unrolls from the underside of the RD
that the roll guides are touching the side of the RD Roll. Remove the RD
Roll and adjust the side guides to lightly touch the edge of the roll.
there enough paper on the RD roll to print the job? If not, replace the RD
that the RD Roll compartment cover is closed securely.
there is a printer error or transmission error; turn the printer off and then on
again to reset the unit.
the problem still occurs, contact Brother Customer Service at 1-800-255-0415.