Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000027276

Upon trying to turn unit on, I get no images on display but the unit does print out a label, how can I correct this?

Description of Solution 200000035033

If you can printout a label, but there are no images on the display, then the machine requires service.


The machine has a two year limited exchange warranty. If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.


If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:   


Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: