Answer to your Frequently Asked Question:

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Description of Problem 100000027353

What size and type of paper is recommended for use in my Brother machine?

Description of Solution 200000035121

The Brother machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight, and heat.


Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.



Recommended Paper


Plain Paper: Xerox 4200 20lb or Hammermill Laser Print 24lb (90g/m2)

Recycled Paper: No specific brand recommended

Labels: Avery Laser Labels white #5160

Envelope: No specific brand recommended



Recommended Paper Size, Type, and Capacity


Paper Tray (Tray 1)


Size: letter, A4, legal, B5 (ISO/JIS), executive, A5, A5 (Long Edge), A6, B6 (ISO), folio (8.5 in x 13 in)


Type: plain paper (16 - 28 lbs), thin paper (16 - 20 lb), recycled paper


Capacity: up to 250 sheets (20 lb or 80 g/m2) for HL5470DW and HL5470DWT

                up to 500 sheets (20 lb or 80 g/m2) for HL6180DW and HL6180DWT


Multi-purpose Tray (MP Tray)


Size:   Width - 3 to 8.5 in (76.2 to 215.9 mm)

          Length - 5 to 14 in (127 to 355.6 mm)


Type: plain paper (16 - 28 lbs), thin paper (16 - 20 lb), recycled paper, thick paper (28 - 43 lb), bond paper, envelopes, labels


Capacity: 50 sheets (20 lb or 80 g/m2) or 3 envelopes


Lower Paper Tray (Tray 2) *Tray 2 is standard on HL5470DWT and HL6180DWT


Size: letter, A4, legal, B5 (ISO/JIS), executive, A5, B6 (ISO), folio (8.5 in x 13 in)


Type: plain paper (16 - 28 lbs), thin paper (16 - 20 lb), recycled paper


Capacity: up to 500 sheets (20 lb or 80 g/m2)



Some important guidelines when selecting paper are:


- Do not use inkjet paper because it may cause a paper jam or damage your machine.


- Preprinted paper must use ink that can withstand the temperature of the machine's fusing process 392 degrees Fahrenheit (200 degrees Centigrade).


- If you use bond paper, paper having a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.



For the best results:


- Use paper made for plain paper copying.


- Use paper that is 20 to 24 lb (70 to 90 g/m2).


- Use long grain paper with a neutral Ph value, and a moisture content of approximately 5%.


- This machine can use recycled paper that meets DIN 19309 specifications.


- Do not put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.


- For proper printing, you must choose the same paper size from your software application as the paper in the tray.


- Avoid touching the printed surface of the paper immediately after printing.



Some types of paper may not perform well or may cause damage to your machine. Do not use paper:


- that is highly textured

- that is extremely smooth or shiny

- that is curled or warped


(1) - A curl of 0.08 in (2 mm) or greater may cause jams to occur.

- that is coated or has a chemical finish

- that is damaged, creased, or folded

- that exceeds the recommended weight specification

- with tabs or staples

- with letterheads using low temperature dyes or thermography

- that is multipart or carbonless

- that is designed for inkjet printing


If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.


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