Description of Problem 100000027356
Why does the machine display "TEXT TOO HIGH! 1
BLOCK"?Description of Solution 200000035126
appears because the selected character font size cannot fit onto the cassette
tape in the machine.
"BS" key to clear the message and install a wider cassette tape or change
to a smaller size font by pressing the "Format" key.
The maximum font
size that can be used with each tape width contains one line of text are:
12mm on a 1 inch tape, 9mm on a � inch tape, 6mm on a � inch tape, 4mm on a 3/8
inch tape, and 3mm on a � inch tape. If you select AUTO size the machine
will automatically select the maximum font size that will fit the cassette tape
inside the machine.
If you have the
correct size tape cassette installed and still getting the message, remove the
tape cassette from the machine and reinstall it. Make sure the tape
cassette is seated firmly in the compartment.
Next try clearing
the �Text and Format� of the label and try creating the label
1. Press the
Code key, and then press the BS (Clear) key.
2. Press the UP
ARROW or the DOWN ARROW key until �TEXT&FORMAT� are on the
3. Press the
RETURN (New Block) key. This is the key with the broken arrow pointing
If the problem
persists, your machine may require
If your machine is
within Warranty, please contact our Customer Support Center at 1-877-478-6824 so
that we may make arrangement to swap your product according the product
If your machine is
out of warranty, you may take your machine to a local Brother Authorized Service
Center. To locate a local Brother Authorized Service Center visit our
website (http://www.brother-usa.com). You can also locate a local
Brother Authorized Service Center by calling our automated phone system at
1-800-284-4357. This system can provide you with either a verbal listing
or a printed listing via facsimile.