Description of Problem 100000027427
When installing the software suite or printer driver in Windows, I receive an
error beginning with 0x0 or 0x8 and the installation fails. What can I
do?Description of Solution 200000035213
This is an
indication that there is a problem with the computer's operating system or
something is interfering with the installation. Try disabling all
firewalls, anti-virus or other security software suites and install again.
If you still
receive the error message you may be able to add the printer using the Add
Printer Wizard. For instructions on how to add the printer using the Add Printer
Wizard, refer to a solution for your operating system: "How
do I add a local or network printer driver on a Windows XP computer?"
If you cannot add
the printer using these steps, please contact your computer manufacturer or
system admin for support.