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Description of Problem 100000027466

The printer prints garbage using IP Printing, Internet Printing Protocol or IPP from Macintosh OS X. What can I do?


Description of Solution 200000035263

Garbage print when using IPP (Internet Printing Protocol) may be caused by a firewall, network security protocol, or router setting. To resolve this, use the LPD (Line Printer Daemon) protocol instead of IPP.

 

1. Delete the printer driver.

 

a. From the Apple Menu or in the Dock, select System Preferences.

 

b. Under Hardware click the Print & Fax or Print & Scan or Print & Scan icon.

 

 

c. Highlight the printer you would like to delete from the list.

 

d. Click the - (Minus) button located below the Printers section on the left side.

 

e. Click OK or DELETE PRINTER to confirm that you want to delete the printer.

 

 

 

 

2. Add the printer using LPD.

 

a. While still in the Print & Fax or Print & Scan window, click the + (Plus) button located below the Printers section on the left side.

 

 

b. Click the IP icon, which is located at the top of the window.

 

c. Ensure Line Printer Daemon - LPD is selected next to Protocol.

 

 

d. Enter the printer IP Address next to Address.

 

 

e. Select your machine from the Print Using list.

 

- For the CUPS Driver make sure that XXXXXXX CUPS is selected in the Print Using list. (Where XXXXXXX is the printer model name.)

 

- For PostScript Driver (not available for all models) make sure that XXXXXXX BR-Script is selected in the Print Using list. (Where XXXXXXX is the printer model name.)

 

f. Click ADD. The Brother printer will now be available in the Print & Fax or Print & Scan list.

 

 

g. From the Apple Menu select Quit System Preferences.

 

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