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Description of Problem 100000028615

The sleep time on my printer keeps changing even after I've set it on the control panel. What can I do?

Description of Solution 200000036681


This can occur when the sleep time in the print driver preferences is set to Auto (Intelligent Sleep Mode). When it's in Auto (Intelligent Sleep Mode) the printer determines the sleep time referring to the frequency of printing. If the printer is used frequently, the sleep time is prolonged. If it is used infrequently, it is shortened. When this feature is selected within the print driver preferences it takes priority over any settings entered on the printer's control panel.

Disabling Auto (Intelligent Sleep Mode)

1. Open the Printers Folder:


-         Windows 2000: Click Start => Settings => Printers.


-         Windows XP or Server 2003: Click Start => Printers and Faxes.


-         Windows Vista or Server 2008: Click the Start button => Control Panel => Hardware and Sound => Printers.


-         Windows 7 or Server 2008 R2: Click the Start button => Devices and Printers.


2. Right mouse click the Brother printer and left click Printing Preferences.

3. Click the Advanced tab. Click the Other Print Options button.

4. Click Sleep Time.

5. Select the desired Sleep Time setting:

Auto (Intelligent Sleep Mode) automatically adjusts to the most suitable timeout setting depending on the frequency of your machine use.

Printer Default adjusts the timeout setting to be reset to the specific time set at the factory.

Manual sets the timeout setting to the amount of time in minutes you enter. You can enter a range of 1 minute to 50 minutes.

NOTE: If Auto (Intelligent Sleep Mode) is not selected or is not an option then this solution does not apply.

6. Click OK, Apply and OK to exit Printing Preferences.


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