Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000028941

How do I add or install the optional lower paper tray and assign the default paper size for each tray? How can I print to Tray 2?


Description of Solution 200000037150

1.    Install the lower paper tray.

 

  1. Turn the Brother machine off using the power switch on the right side of the machine.

 

  1. Disconnect the power cord and all interface cables from the back of the Brother machine.

 

 

 

  1. Carefully lift the Brother machine with both hands and place it on top of the optional tray unit so that the alignment pins on the top of the optional tray unit are inserted into the guide holes on the bottom of the Brother machine.

 

 

 

  1. Reconnect all cables and cords that were disconnected in STEP b.

 

  1. Turn the Brother machine on using the power switch located on the right side of the machine.

 

2.    Load paper in the paper trays. 

 

Verify the paper size and type you wish to print on can be used in the paper tray you are loading the paper in. Refer to the solution - "What size and type of paper is recommended for use in my Brother machine?"

 

3.    Set the Paper Size on the control panel for each paper tray.

 

  1. Press the UP or DOWN ARROW key to select Paper Tray. Press OK.

 

  1. Press the UP or DOWN ARROW key to select Tray1 Size or Tray2 Size* and press OK.

 

NOTE: Tray2 Size is only available if the second paper tray has been installed.

 

  1. Press UP or DOWN ARROW key to select the paper size that is loaded in the tray and then press OK to save the setting. The display will read "Accepted".

 

  1. Press CANCEL to exit the menu.

 

  1. Repeat STEP 3 for each paper tray.

 

4.    Setup the paper tray in the printer driver.

 

Follow the instructions below for your operating system.

 

Windows

 

Macintosh

 

 

 

Windows

 

  1. Open the Printers folder.  Refer to the following solution for instructions if needed - "How do I open the Printers folder in Windows?"

 

  1. Open the Printer Properties:

 

Windows 7, 8, 8.1, Server 2008 R2, Server 2012: Right-click on the Brother Printer and select Printer Properties.

 

Windows XP, Vista, Server 2003, Server 2008: Right-click on the Brother Printer and select Properties.

  

  1. Click the Accessories tab and click Auto Detect, once the lower tray has been detected then click Apply.

 

NOTE:

 

-      If the Paper Size is undefined or the same size paper is defined for each tray, the printer will automatically print from the next available paper tray if the paper tray becomes empty.

 

-      Under certain conditions Auto Detect may not be available. If this situation occurs, you can manually add the options you have installed. In Available Options, select the option you have installed, click Add and then Apply.

 

 

 

  1. Go to STEP 5.

 

 

Macintosh

The printer driver is already configured for use with the lower paper tray. No additional steps are required.  Continue to the next step.

 

5.    If different size paper is configured for the paper trays, the printer will automatically print the document from the appropriate paper tray if Auto Select is set as the Paper Source.  Auto Select is the default setting of the printer driver.  You do not need to select to print from Tray 2 in the printer driver or application. 

 

If printing a document with mixed paper sizes (ex. some pages letter and some pages legal), go to STEP 6.

 

If the same size paper is configured for the paper trays and you wish to select to print from Tray 2, follow the steps below for your operating system.

 

Windows

 

Macintosh

 

 

Windows

 

  1. Open the document you wish to print.

 

  1. Click File and Print.

 

  1. Click Properties or Preferences.

 

  1. In the Paper Source dropdown, select the paper tray you wish to print from (ex. Tray 2) for First Page and Other Pages.

 

NOTE: Tray2 is only available if the optional paper tray has been installed.

 

 

  1. Click OK.

 

  1. Click OK or Print to print the document.  End of solution.

 

 

Macintosh

 

  1. Open the document you wish to print.

 

  1. Click File and Print.

 

  1. If Printer and Presets are the only options on the Print window, follow the steps below for your operating system.

 

Macintosh OS 10.7 - 10.9: Click the Show Details button to the bottom to expand the Print window.

 

 

 

Macintosh OS 10.5 - 10.6: Click the blue down arrow to the right of the printer name to expand the Print window.

 

 

 

  1. Click on the drop menu (Copies & Pages or the name of the application) and click on Print Settings.

 

 

 

  1. In the Paper Source dropdown, select the paper tray you wish to print from (ex. Tray 2).

 

NOTE: Tray2 is only available if the optional paper tray has been installed.

 

 

  1. Click Print.  End of solution.

 

6.    For PDF documents, go to STEP 7.

 

For other documents in Windows, the document should print the pages from the paper trays based on the paper size configured for that paper tray.  If the document does not print correctly, you should contact the program manufacturer to inquire how to print a document with mixed paper sizes.

 

For other documents in Macintosh OS X, you will need to configure the paper size for each page of the document.

 

  1. From the application, click File and Page Setup.

 

  1. Make sure the Brother machine is selected next to Format for.

 

 

 

  1. Click OK.

 

  1. For each page of the document that is a different paper size, you will need to set the paper size in Page Setup.

 

  1. Place the mouse cursor on a page that is a different paper size.

 

  1. Click File and Page Setup.

 

  1. Next to Paper Size, select the Paper Size for that specific page.

 

  1. Click OK.

 

  1. Repeat STEPS e - h for each page of the document. 

 

 

 

  1. Print the document, the document should print the pages from the paper trays based on the paper size configured for that paper tray.  If the document does not print correctly, you should contact the program manufacturer to inquire how to print a document with mixed paper sizes.

 

7.    The instructions below are provided by Adobe.  If these instructions do not work, please contact Adobe for further assistance printing a PDF file with mixed paper sizes.

 

Follow the instructions for your operating system.

 

Windows

 

Macintosh

 

 

Windows

 

  1. Click File and Print.

 

  1. You may wish to select Fit for Size Options.

 

  1. Select Choose paper source by PDF page size.

 

 

 

  1. Click Print or OK to print the document.

 

  1. If the document does not print correctly with these instructions, please contact Adobe for further assistance printing a PDF file with mixed paper sizes.

 

 

Macintosh

 

  1. Click File and Print.

 

  1. Click the Printer… button at the bottom.

 

  1. If Printer and Presets are the only options on the Print window, follow the steps below for your operating system.

 

Macintosh OS 10.7 - 10.9: Click the Show Details button to the bottom to expand the Print window.

 

 

 

Macintosh OS 10.5 - 10.6: Click the blue down arrow to the right of the printer name to expand the Print window.

 

 

  1. Click on the drop menu (Layout or Copies & Pages) and click on Paper Handling.

 

  1. Select Scale to fit paper size.

 

 

 

 

  1. After you change any settings, if you want to save the current settings, you will need to save it as a preset. Refer to the following solution for instructions if needed -"How do I save the printer driver settings as a preset in Macintosh OS X?"

 

  1. Click Print to print the document.

 

  1. If the document does not print correctly with these instructions, please contact Adobe for further assistance printing a PDF file with mixed paper sizes.

 

Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: