Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000029371

When installing the software or printer driver in Windows, I receive an error beginning with 0x0 or 0x8 and the installation fails. What can I do?


Description of Solution 200000037755

This is an indication that there is a problem with the computer's operating system.

 

You may be able to add the printer using the Add Printer Wizard. For instructions on how to add the printer using the Add Printer Wizard, refer to one of the following solutions for your operating system:

  

How do I add a local or network printer driver on a Windows XP or Server 2003 computer? 

 

How do I add a local or network printer driver on a Windows Vista or Server 2008 computer?  

 

How do I add a local or network printer driver on a Windows 7 or Server 2008 R2 computer?  

  

If you cannot add the printer using these steps, please contact your computer manufacturer or system admin for support.

 

If you cannot add the printer using these steps, refer the customer to the computer manufacturer or system admin for support.

 

 

 

 

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