Description of Problem 100000029530
Why does the machine display "Low Battery!" or "Battery
Dead!"?Description of Solution 200000037952
appears when the batteries in the machine are getting weak (If using
rechargeable batteries, test machine with all new alkaline batteries).
When replaced, replace ALL six "AAA" batteries with all new alkaline batteries,
NOT just two or three batteries. If the batteries have already been
replaced, try another set of batteries, one bad battery in the set can cause the
error message to appear.
1. Open the
back cover and remove all the batteries from the machine.
the battery terminals to see if there are any abnormalities. They should
bright metallic in appearance and look the same next to each other.
3. Insert the
first three batteries (bottom set) with their “+” POSITIVE ends
toward the right edge of the machine.
4. Insert the
last three batteries (top set) with their "+" POSITIVE ends pointing toward
left edge of the machine.
5. Close the
back cover and try printing out a label.
If the problem
persists, your machine may require service.
The machine has a
one year limited exchange warranty. If the machine is in warranty, call Brother
Customer Service at 1-877-Brother (1-877-276-8437) for warranty
If the machine is
out of warranty, contact a Brother Authorized Service Center for repair by
clicking on the link below: