Description of Problem 100000029979
No default E-mail client is registered on my computer or the document is
attached to the wrong E-mail application when trying to scan a document using
ControlCenter4 or the Scan key on the Brother machine. What can I
do?Description of Solution 200000038583
Scan to E-mail feature allows you to scan a document directly into your
E-mail application, but your E-mail application needs to be configured as the
default E-mail application. Please follow the steps below.
Illustrations shown below are from a representative operating system, and may
differ from your operating system.
on as an administrator.
one of the following steps depending on your operating system:
Windows XP users:
Start => Control Panel => Add or Remove Programs
=> Set Program Access and Defaults => Custom.
Windows Vista/ Windows 7 Users:
Start => Control Panel => Programs => Default
Programs => Set program access and computer defaults =>
Windows Vista/ Windows 8 Users:
Desktop icon, right click Start (bottom right corner) =>
Control Panel => Programs => Default Programs =>
Set program access and computer defaults => Custom.
the E-mail application you are using in the Choose a default e-mail
program section, and click OK.
NOTE: Webmail services
are not supported by Scan to E-mail feature.
you have trouble adjusting your default E-mail client, please contact your
computer manufacturer, ISP, or system admin for additional