Description of Problem 100000030252
I'm using Windows Operating System and trying to print to the ptouch/label
printer on the wired network (Peer to Peer connection), but the machine stays
offline and I cannot print. What should I
do?Description of Solution 200000038922
Devices and Printers or Faxes and Printers window, right click on
the PTouch/Label printer, select Remove device, and then click
and then click Search button OR select a Product Group,
Model, and then click Go.
Downloads & Drivers tab, click on Downloads on our Online Solution
Downloads tab, Under Select OS, select your Operating System, and then
click on the Search button.
Printer Driver, click Download & Information. The screen changes
supply the software version; update history and download/installation
on the Download button, read the License Agreement, click I Accept
and then click Save.
Steps below are setup using Windows Internet Explorer browser.
8. Click Save
Open folder button
click on the downloaded file
to unzip it.
will create a folder name as a file name.
click on the folder and then double click on file name D_SETUP.exe and
then follow the graphical steps below.
If you are getting an error code 193, please open the sub-folder (x86 or x64)
and then double click on setup.exe or dsetupu.exe.
If the Brother Printer/Label below could not be found on your network, check the
PTouch/Label printer to ensure it turns on with a solid green light (turn
it OFF and ON if flashing) and also check the network connection between the
PTouch/Label printer and the network HUB with a solid green light. If
this problem is still existed please swap the network cable and plug it into a
different network HUB’s port.