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Description of Problem 100000030843

How do I install the scanner driver on Macintosh OS via USB connection?


Description of Solution 200000039629

1.    Go to http://www.brother-usa.com/Support

2.    Enter the model and then click Search button OR select Category, Model, and then click GO.

3.    Under Downloads and Drivers tab, click Downloads on Our Online Solution Center.

4.    Under Downloads tab, select your Operating System (OS) version, click Search.

5.    Under Downloads tab, Under Select OS, select your Operating System, and then click on the Search button.

6.    Under Scanner Driver, click Download & Information. The screen changes supply the software version; update history, and download/installation info.

7.    Click on the Download button, read the License Agreement, click I Accept.

8.    After the download is completed, click Downloads icon, and then click brx#####.dmg to create a setup file name as BrotherScannerDrivers.pkg.

9.    Double click on BrotherScannerDrivers.pkg to proceed with the driver's installation and then follow the default/prompt screens until the driver installation is completed.

10. Power ON the scanner by plugging the power cord between the scanner and wall outlet and then plug the USB cable between the Scanner and Macintosh machine.

11. Go to Applications folder, System Preferences, and Print & Scan.

12. The Brother Scanner machine should be listed in the Print & Scan window.

 

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