Answer to your Frequently Asked Question:

 
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Description of Problem 100000026575

I replaced the drum unit on the machine. How do I reset the drum counter? 


Description of Solution 200000039852

The drum counter should be reset when "Replace Drum" or "Drum Stop" appears on the LCD.

 

To reset the drum counter:

 

1.  Press the UP OR DOWN ARROW key to select Machine Info. Press OK.

 

2.  Press the UP OR DOWN ARROW key to select Reset Parts Life. Press OK.

 

NOTE: If Reset Parts Life is not an option, this means "Replace Drum" or "Drum Stop" is not on currently displayed on the LCD.  The option is only available when machine has the "Replace Drum" or "Drum Stop" message.

 

3.  Press the UP OR DOWN ARROW key to select Drum Unit. Press OK.

 

4.  Press the UP ARROW key to reset the drum unit counter.

 

5.  The display will show "Accepted" and the machine will return to "Ready".

 

 

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