Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000031002

How do I configure the wireless printer and install the printer driver without a cable on a wireless Windows XP, Vista, 7, 8, Server 2003, 2008, 2008 R2, or 2012 computer?


Description of Solution 200000039857

STEP I: Gather the wireless network settings of your wireless access point or wireless router

 

Gather the following wireless network settings of your access point or router.  Refer to the access point's user guide for instructions on accessing the network settings information.  

 

SSID or Network Name

The name of your Wireless Network or Access Point

Network Security Key (Password)

Encryption Key, WEP Key, Passphrase

 

*NOTE: The Brother machine only supports WPA2-PSK with AES.  If you are using WPA2-PSK with TKIP you will receive a connection error.

 

IMPORTANT:  Some access points and routers have both a primary and guest network.  Guest networks allow access to the network Internet connection, but restricts direct access to the network.  The Brother machine should be setup on the primary network and not the guest network.

 

If you do not have the network settings information or cannot find this information, refer to the solution - How do I find the Wireless Security Information in Windows? 

 

If you need to contact your router manufacturer for assistance gathering the required information, refer to the following link to obtain contact information for common router manufacturers: 

http://www.brother-usa.com/support/wireless/wireless_router_information.htm 

 

 

STEP II: Perform a factory reset on the printer network card

         

1. Press the UP or DOWN ARROW key to select Reset Menu. Press the OK key.

 

2. Press the UP or DOWN ARROW key to select Network. Press the OK key.

  

3. Press the UP ARROW key to select Yes.

 

4. Press the DOWN ARROW key to select No to setup Wi-Fi.

 

 

STEP III: Enable the Wireless Network Card

 

1. Press the UP OR DOWN ARROW key to select Network. Press the OK key.

 

2. Press the UP OR DOWN ARROW key to select WLAN. Press the OK key.

 

3. Press the UP OR DOWN ARROW key to select WLAN ENABLE. Press the OK key.

 

4. Press the UP OR DOWN ARROW key to select ON. Press the OK key.

 

5. Press the CANCEL key to exit the menu.

 

 

STEP IV: Print out the Printer Settings pages to determine the IP Address

                                                                              

1. Wait 1 minute. It is very important to wait 1 minute after the reset before continuing. If you do not wait at least 1 minute, the Brother machine may not have enough time to reset.

 

2. Print the Network Configuration:

 

a. Press the UP ARROW key to select Machine Info. Press the OK key.

 

b. Press the DOWN ARROW key to select Print NetSetting. Press the OK key.

 

3. Two pages will print. Look at the last page with the Interface near the top of WirelessLAN on.

 

- If the Node Type is Brother NC-8100w, IEEE 802.11b/g/n (Active), go to STEP 4

 

- If the Node Type is Brother NC-8100w, IEEE 802.11b/g/n (Inactive), you will need to enable the wireless network card again, repeat STEP III.

 

 

4. Locate the IP Address in the middle and the Comm. Mode and Name (SSID) near the bottom. Verify:

 

a. IP Address of the printer is a 169.254.x.x number.

 

 

 

 

b. Comm Mode is Ad-hoc.

 

c. Name (SSID) is SETUP.

 

 

 

 

d. If the IP Address is not a 169.254.x.x number, the Comm Modes is not Ad-hoc, and the Name (SSID) is not SETUP, you will need to reset the printer network card and enable the wireless network card again, start again from STEP II.

 

 

STEP V: Communicate to the printer WITHOUT a network cable and configure the wireless settings

 

To communicate with the printer in Ad-hoc mode, the wireless computer needs to join the printer's SETUP network.  Refer to the following solution for instructions - How do I join my computer to the SETUP wireless network?

 

 

STEP VI: Configure the Wireless Network Card

 

1. Open a web browser.  An error message will appear informing you are not connected to the internet. 

 

2. Enter the IP Address of the printer into the web browser screen and press ENTER.  The Brother Web Management screen will appear.

 

 

 

 

2. Click on Network tab near the top of the screen.

 

 

3.  Click the Wireless tab near the top middle of the screen.

 

 

 

4.  Click Wireless (Setup Wizard) on the left side. Click the Start Wizard button on the right.

 

 

5.  Select your wireless network Name (SSID) from the drop down list. Type your wireless Network Key. This information was gathered in STEP I.  Go to STEP 6.

 

If your wireless network Name (SSID) is not on the drop down list, continue to STEP a.

 

 

NOTE: If the message Submit Error appears on the screen, the incorrect Network Key was entered. Enter the correct Network Key and go to STEP 6.

 

 

a.  If your wireless network Name (SSID) is not on the drop down list, you will need to manually add the information.  Click Wireless (Personal) on the left side of the screen.

 

 

b.  Type the Wireless Network Name (SSID), select the Communication Mode, Channel, Authentication Method, and Encryption Mode.  Enter the Network Key or Passphrase.  Click Submit.

 

 

 

c.  Go to STEP 7.

 

6.  Your wireless network Name (SSID) and Network key will be displayed. Click Next to continue.

 

 

7.  The wireless setup will take a few minutes to complete. You can close the web browser.

 

DCL \ Images \ Software \ DCL_Web_Browser_Wireless_Setup_Complete.jpg

 

8.  After a few minutes, a single page WLAN Report will print out indicating Connection:OK or Connection:NG.  If Connection:NG, please verify your security information and start again from STEP II.

 

9.  Switch your computer BACK to your wireless access point or wireless router, rather than the SETUP network. If you need assistance doing this, please refer back to the start of STEP V.

 

10.  Verify the printer is now attached to the wireless access point or wireless router:

 

a. Wait 1 minute. It is very important to wait 1 minute before continuing. If you do not wait at least 1 minute, the Brother machine may not have enough time to join the network and receive an IP address.

 

b. Print the Network Configuration:

 

i. Press the UP ARROW key to select Machine Info. Press the OK key.

 

ii. Press the DOWN ARROW key to select Print NetSetting. Press the OK key.

 

c. On page 2, locate the IP Address in the middle and confirm it is assigned via DHCP.

 

 

 

 

d. Locate the Comm Mode near the bottom and confirm it is set to Infrastructure.

 

 

 

e. Locate the Name (SSID) near the bottom and confirm it matches your access point or router.

 

 

 

 

f. Locate the Wireless Link Status near the bottom and confirm it reads Link OK.

 

 

 

 

g. The printer is now configured and is operating on your network.

 

 

STEP VII: Printer Driver Installation

 

Refer to the following solution to install the printer driver - The wireless printer is connected to the network. How do I install the printer driver in Windows?   

 

 

 

 

 

 

 

 

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