Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000031270

I connected my RJ printer to a power source and it does not turn on. What can I do?

Description of Solution 200000040179

1.       Verify that the power cord is plugged in correctly.


2.       Check the cable for damage.


a.       If you are using a car adapter, insure that the outlet has power.

b.      Try a different vehicle or outlet to see if the results are the same.


3.     Press and hold the power button and the power LED will illuminate.


If the problem persists, contact Brother Customer Service at


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