Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000031341

How do I setup and install my scanner on the Windows wireless network using the software DVD/CD?

Description of Solution 200000040274

IMPORTANT: You MUST know the Network Name (SSID) and Network key (Security/Encryption key) in order to proceed with the wireless installation.

If you do not have this information, please contact your system administrator or router manufacturer for further support.

It is recommended that you setup the Wireless Scanner through the computer (PC) that connects wirelessly to your wireless network router.

For information about setting up your network router, please go to the link below to contact your router manufacturer directly:

Please insert the Brother DVD software into the DVD drive and proceed with the Software and Driver's installation by following the graphical (red box) steps below:

Note: A video showing this process is available.  Please click HERE to view it.

Note: It may take a few minutes to install the driver and search for the network router.

Please DO NOT click Cancel or disconnect the USB cable.

If you haven't yet registered your product.

It's recommended that you click on Brother Registration to register your product before complete the installation.


Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: