Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000031344

How do I uninstall the software and/or driver for my ADS scanner on Windows OS?


Description of Solution 200000040279

The following instructions will help you completely uninstall the printer driver. It is strongly recommended that you close all other applications before beginning the uninstall process. You must be logged on with administrator rights.

Case 1: If you installed the driver from the Brother CD or Full Driver & Software Package.

For Windows® 2000 / Windows® XP / Windows Vista® / Windows® 7 Users:

  1. Click Start.
  2. Click All Programs (Programs).

  1. Search for the Brother program group. It will be named Brother.
  2. Choose XXX-XXXX (your model name) => Uninstall from the list.

    NOTE: For Windows Vista® and Windows® 7 users, when the User Account Control screen appears, click Allow or Yes.

  1. The Brother MFL-Pro Uninstaller window will appear.
    For USB cable users, ensure that the Brother machine is powered on and connected to your computer.
  2. Click OK. The un-installation will now continue. Follow the screen directions. You may be prompted to confirm the uninstall procedure.
  3. Once the un-installation is complete, you will see a window stating: For successful uninstallation, you must restart Windows.
    For USB cable users, disconnect the cable from the Brother machine.
  4. Choose "Yes, I want to restart my computer now." and click Finish to restart your computer.


For Windows® 8 or later Users:

  1. On the Start screen, right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).

 

  1. Click Brother Utilities.

 

  1. Select your model name from the pull down list.
  2. Choose Tools and then click Un-Install.

    NOTE: When the User Account Control screen appears, click Allow or Yes.

 

  1. The Brother MFL-Pro un-installation window will appear.
    For USB cable users, ensure that the Brother machine is powered on and connected to your computer.
  2. Click OK. The un-installation will now continue. Follow the screen directions. You may be prompted to confirm the uninstall procedure.
  3. Once the un-installation is complete, you will see a window stating: For successful Uninstaller, you must restart Windows.
    For USB cable users, disconnect the cable from the Brother machine.
  4. Choose "Yes, I want to restart my computer now." and click Finish to restart your computer.

 

Case 2: If you installed the driver using the Add Printer Wizard or Found New Hardware Wizard.

  1. Make a temporary folder on your HDD as location to save the downloaded self-extracting file. e.g. C:\bront
  2. Click here to download the uninstall tool for both ADS2000 and ADS2500W. Please note that the uninstall tool is intended for local interface users.
  3. Once downloading is completed, double click the downloaded file to extract it.
  4. "The decompression process was successful." will appear. Click OK.
  5. A folder will be created in the temporary folder created in Step 1.
  6. Open the folder and double click "BrRemPnP.exe". "Brother Device Driver Uninstall Tool " dialog box will appear.

    NOTE: For Windows Vista® or later users, when the User Account Control screen appears, click Allow or Yes.

  1. Select your model name from the pull down list and click OK.

  1. "The uninstall has been completed successfully." will appear. Click OK.

 

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