Description of Problem 100000031479
Description of Solution 200000040447
quality issues: Blank Horizontal Lines (void) through the text, Prints Parts of
an Image (image is not complete), Smudges, or Light
dirty Print Head can cause print quality issues; perform
the following procedures to clean the print head.
1. Turn off the
2. Open the
cassette cover and remove the cassette tape from the machine.
3. Clean the Print
Head with a cotton swab moistened with rubbing alcohol. The Print Head is
across from a large black roller. It is a white ceramic piece with gold
traces and it is mounted on a metal bracket.
Install the tape cassette and close the cover.
Turn on the machine and print out a label again.
If the problem
persists, your machine may require service.
The machine has a
two year limited exchange warranty. If the machine is in warranty, call Brother
Customer Service at 1-877-Brother (1-877-276-8437) for warranty
If the machine is
out of warranty, contact a Brother Authorized Service Center for repair by
clicking on the link below: