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Description of Problem 100000031866

How do I calibrate the DS scanner in Macintosh OS?


Description of Solution 200000040946

Calibration is critical because it allows the image results to be balanced with your computer and scanner combination. If you switch the computer or the scanner that you use, you must calibrate again for best quality results. If the quality of your scanned document diminishes, cleaning the scanner and calibrating again would be recommended.

To clean the scanner, click here to see the instructions on how to clean the scanner.

If you do not have a calibration sheet, please click the link below to print it out.

http://www.brother-usa.com/VirData/Content/en-US/Scanners/Consumer/BasicInstructionManual/BIM_DSmobile®%20600_DS600_EN_5647.PDF

Please follow the appropriate steps to calibrate the scanner.

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother Machine and operating system.

For Mac OS X 10.6 or later users:

  1. First plug the scanner into the USB port of your computer.
    Please wait until your computer has recognized the scanner.
  2. Run the PageManager 9 application. Choose Go => Application => Presto! PageManager 9 BR.

Note: If you do not have Presto! PageManager application, you may use the following steps (Choose Go menu => Application => Utilities => DSmobile 600/700D Calibrator => Insert a calibration sheet into the scanner => Calibrate button) and skip all the steps below. Click File => Select Source.

  1. Choose your model and click Select.

 

  1. Click Acquire.

 

  1. Click Calibrate.

 

  1. Check if the calibration sheet is placed with the side faced up like the image shown below.

    For the scanner which has the duplex scan function:


For the scanner which doesn't have the duplex scan function:

 

  1. Insert the calibration sheet into the scanner until it stops or the scanner feeds in the top edge of the sheet.

Note:  Please keep in mind that the special black and white glossy calibration sheet that came with your scanner is recommended to obtain a perfect calibration. Two black and white glossy calibration sheets and one cleaning sheet are available: If you do not have a calibration sheet, please click HERE to print it out.

 

  1. Click Calibrate.
    The calibration sheet will start moving back and forth in the scanner and finally be moved back to the insertion slot.

 

  1. Click OK.

 

For Mac OS X 10.5 users:

  1. First plug the scanner into the USB port of your computer.
    Please wait until your computer has recognized the scanner.
  2. Run the Image Capture application. (Choose Go => Application => Image Capture.)

Note : If you do not have Presto!PageManager application, you may use the following steps (Choose Go menu => Application => Utilities => DSmobile 600/700D Calibrator => Insert a calibration sheet into the scanner => Calibrate button) and skip all the steps below. If you do not have a calibration sheet, please click HERE to print it out.

 

  1. Close the DSmobile yyyy window. (yyyy = your model name)
  2. Click Device => Browse Devices.

 

  1. The Image Capture Device Browser will appear.
    Click Use TWAIN UI to the right of DSmobile yyyy (yyyy=your model name).

 

  1. Click Scan.

 

  1. Click Calibrate.

 

  1. Check if the calibration sheet is placed with the side faced up like the image shown below.

    For the scanner which has the duplex scan function:


For the scanner which doesn't have the duplex scan function:

  1. Insert the calibration sheet into the scanner until it stops or the scanner feeds in the top edge of the sheet.

Note* : Please keep in mind that the special black and white glossy calibration sheet that came with your scanner is recommended to obtain a perfect calibration. Two black and white glossy calibration sheets and one cleaning sheet are available: If you do not have a calibration sheet, please click HERE to print it out.

 

  1. Click Calibrate.
    The calibration sheet will start moving back and forth in the scanner and finally be moved back to the insertion slot.

  1. Click OK.

 

For Mac OS X 10.4 users:

  1. First plug the scanner into the USB port of your computer.
    Please wait until your computer has recognized the scanner.
  2. Run the Image Capture application. (Choose Go => Application => Image Capture.)

Note : If you do not have Presto!PageManager application, you may use the following steps (Choose Go menu => Application => Utilities => DSmobile 600/700D Calibrator => Insert a calibration sheet into the scanner => Calibrate button) and skip all the steps below. If you do not have a calibration sheet, please click HERE to print it out.

  1. Close the DSmobile yyyy window. (yyyy = your model name)
  2. Click Device => Browse Devices.

 

  1. The Image Capture Device Browser will appear.
    Click DSmobile yyyy (yyyy=your model name).
  2. Check the Use TWAIN software box at the bottom of the window.
  3. Click OK.

 

  1. Click Devices => DSmobile yyyy (yyyy = your model name.)
  2. In the DSmobile yyyy (yyyy = your model name), click Scan.
  3. Click Calibrate.
  4. Check if the calibration sheet is placed with the side faced up like the image shown below.

    For the scanner which has the duplex scan function:


For the scanner which doesn't have the duplex scan function:

 

  1. Insert the calibration sheet into the scanner until it stops or the scanner feeds in the top edge of the sheet.

Note:  Please keep in mind that the special black and white glossy calibration sheet that came with your scanner is recommended to obtain a perfect calibration. Two black and white glossy calibration sheets and one cleaning sheet are available: If you do not have a calibration sheet, please click HERE to print it out. 

 

  1. Click Calibrate.
    The calibration sheet will start moving back and forth in the scanner and finally be moved back to the insertion slot.
  2. Click OK.

    If you received a calibration failed error message during the calibration process. Please perform the following steps to uninstall the driver:

    Note: It is strongly recommended that you close all other applications before beginning the uninstall process.

    You must be logged on with administrator rights.

    1. Disconnect the USB cable between the Macintosh and your Brother machine.
    2. Log on as an Administrator.
    3. Remove the file in the following directories.
    4. Library/'Image Capture /TWAIN Data Sources/DSmobileyyyy.ds
    5. Library/'Image Capture Support/DSmobileyyyyCalibrator
    6. Library/Frameworks /DSmobileyyyy.framework
    7. Library/'Application Support /BrotherScanner/DSmobileyyyyy

     yyyy in the steps above is your model name. E.g. 700D

    Click HERE for instruction on how to download and reinstall the scanners driver.

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