Description of Problem 100000031887
I received a Calibration Failed error message when attempting to calibrate my
scanner. (For Windows). How do I fix this error?Description of Solution 200000040969
This error message
appears if the calibration failed. During the calibration process the
calibration sheet, with the large black bar facing down, should scan with a back
and forth motion and finally move to the input slot.
NOTE: Illustrations shown below are for representation
purposes and may differ from your Brother machine.
If after this, the
calibration fails more than likely the calibration process was unable to write
the calibration data file to specific directory.
This problem can be
corrected by the following:
If you don't have full administrative control,
the calibration process will fail.
- Disconnect the
USB cable from the machine.
(Windows 8 or later)
- On the Start
screen, right-click somewhere on an empty spot, and then click, All
Apps from the bar.
- Click File
(Windows XP, Windows Vista, Windows 7)
Start or and
choose Open Windows Explorer or Explorer.
- Enter the
following texts to the address bar.
Vista or later)
- Open Brother
- Right click
DSmobileyyy (yyy=your model) folder and choose Delete.
- Uninstall the
here to see the instruction on how to uninstall the scanner drivers.
- Make sure that
you are logged on with Administrator rights.
- Reinstall the
here to see the instruction on how to install driver.
- Calibrate the
here to see the instructions on how to calibrate the