Answer to your Frequently Asked Question:

 
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Description of Problem 100000032288

The paper release lever is not locking the paper against the platen. How can I correct this?


Description of Solution 200000041450

1.    Move the lever from the feed position to the release position and back several times.

a.    This will release the mechanism if there is mechanical binding.

2.    If the paper is still not being held by the mechanism, the typewriter will require service. 

The machine has a 90 day labor/ 1 year parts warranty. The ribbon is a supply item and has a 90 day warranty. If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

 

If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below: http://www.brother-usa.com/service/default.aspx

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