Description of Problem 100000032316
Description of Solution 200000041478
How do I install a driver from the website?
install a PJ6xxx driver on Windows and Mac OSX
- Ensure that the
printer's USB port is not connected to the computer. Do not connect your
printer to the computer until instructed to do so. If your printer is
already connected, unplug the USB cable.
- Determine what
Windows operating system you have and make a note of what your operating
system and which version, 32-bit or 64-bit. For Mac OSX, click on the Apple
icon in the upper left corner, and click "About This Mac".
OSX 10.7 and higher users must download the driver from our website, as
the driver is not part of the disc included with the printer.
- Go to http://www.brother-usa.com to download the most recent
- Select the model
of the printer you have and click the View button.
- Under the
your results heading
click on Pocket Jet Driver Downloads on Brother Solutions Center
- In step one
select your operating system, in step two select your language, and then click
on the Search button
- Under the
Printer Driver heading
click on Download & Information
- Before clicking
on the download button read and follow the How to Download and Install
Windows driver download installation: After downloading the driver for
your correct operating system, and printer, go to the folder that you downloaded
the file to. Double click on it, and select a folder to unzip the files to
(Hint: Unzip to desktop for easy access, user can click the "Browse" button to
do this). Click "Unzip". Once this is completed, navigate to the
location you just unzipped to, and you will find a new folder created with the
same name as the file you downloaded earlier. Open this folder, and double
click on the "D_SETUP" file.
There are files in this folder that have similar names such as dsetup.
Ensure that you have selected D_SETUP.
Next, and follow on-screen instructions.
Mac driver download installation (OSX 10.7 or higher must do this):
Download the driver for your operating system. Navigate to the location
you downloaded the driver .dmg file to. Double click on it, then double
click on the .pkg file shown, and follow on screen instructions.