Description of Problem 100000032807
The printed pages are blurry. How can I improve the
print quality?Description of Solution 200000042059
1. Verify the
paper is plain, multi-purpose or recycled paper and the paper weight is 16 - 24
the paper meets these specifications, go to STEP 2.
the issue only occurs when printing on thick or special media, refer to the
do I print envelopes, labels, or thick paper from the multi-purpose tray (MP
MENU, 6 (Print Reports), 4 (User Settings), START to
print the User Settings List.
3. Examine the
print quality of the text characters and horizontal lines on each page of the
User Settings List
any of the print appear to have a shadow or to be smeared downwards?
no, determine the type of print quality issue and refer to the correct
solution for that issue.
yes and your machine is within warranty, you can contact Brother
Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through
Friday, excluding holidays.
If your machine is
out of warranty, you can locate a Brother Authorized Service Center (ASC) in
your area by clicking on the link below:
http://www.brother-usa.com/service/default.aspx or contact Brother Customer Service by calling
1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays for
assistance with locating a Brother Authorized Service Center nearest to your