Description of Problem 100000032818
The printed pages are blurry. How can I improve the print
quality?Description of Solution 200000042075
1. Verify the paper is plain,
multi-purpose or recycled paper and the paper weight is 16 - 24 lb.
- If the
paper meets these specifications, go to STEP 2.
- If the
issue only occurs when printing on thick or special media, refer to the solution
do I print envelopes, labels, or thick paper from the multi-purpose tray (MP
2. Press OK button three
times to print the Printer Settings report.
3. Examine the print quality of the
text characters and horizontal lines on each of the pages of the Printer
Settings report. Does any of the print appear to have a shadow or to be
- If NO,
determine the type of print quality issue and refer to the correct solution for
- If YES and
your machine is within warranty, you can locate a Brother Authorized Service
Center (ASC) in your area by clicking on the link below:
contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437)
Monday through Friday, excluding holidays.
machine is out of warranty, Brother may extend the warranty for this
issue. You can contact Brother Customer Service using the information