I continue to get document jams what should I
there is currently a jammed document in the scanner open the top cover and
gently pull out the document taking care not to damage the document.
any pieces of paper and other foreign debris that might be in the
you scanner refer to How
do I clean the inside of my scanner?
your document is being inserted properly refer to How
do I properly insert a document or plastic card in the scanner?
sure that your document is within the document Specifications refer to What
size weight and thickness documents can be scanned?
having trouble? Use the carrier sheet, refer to How
do I use the carrier sheet?
you continue to have document jams call Brother Customer Support 1-877-276-8437
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