Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000033290

Why the tape or machine cutter is not operating and or working?


Description of Solution 200000042656

Please perform the following steps to turn on the PTouch/Label printer cutter.

For Windows XP:

Click Start icon, Control Panel, Printers and Faxes, right click on the Brother Model #, click Properties, under General tab, click Printing Preferences, under Option or Basic tab, click Default, click OK, and then OK.

 

For Windows Vista/7:

Click Start icon, Devices and Printers, right click on the Brother Model #, click Printer Properties, under General tab, click Preferences, under Option or Basic tab, click Default, click OK, and then OK.

 

For Windows 8:

Click Desktop icon, right click anywhere on the Desktop’s screen, click Personalize, click Control Panel Home, click View Devices and Printers, right click on the Brother Model #, click Printer Properties, under General tab, click Preferences, under Option or Basic tab, click Default, click OK, and then OK.

 

For Macintosh OS:

Open the PTouch Editor application, whenever you are ready to print a label template, click File, Print, click the drop down arrow just right above the field name Pages per Sheet:, click/select Cut Option, make sure the checkbox for Cut Every and Cut at end is checked/selected, and then click Print button.

Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: