Description of Problem 100000033579
How do I Install the scanner driver and DSmobileCapture software in a Windows
enviroment?Description of Solution 200000043059
the scanner driver and scanning software in a Windows operating
Please make sure
that your computer is ON and you are logged on with an account that has
Administrative Rights granted.
not insert the Micro USB Cable before installation of the software.
Please make sure to
connect the USB cable directly to the computer after the software installation
process is completed. Please Do Not use a HUB or other type of pass
you need assistance with navigating the Brother website to download software,
Drivers and Utilities, please CLICK
HERE to view instructions.
DVD-ROM to the DVD-ROM drive in the computer you are installing
Please make sure the optical drive you are using supports DVD-ROM
When the screen
appears, click Install Scanner Driver and follow the onscreen instructions that
will take you step by step through the installation.
the Brother screen does not appear automatically, go to My
double-click the CD-ROM icon, and then double-click AutoRun.exe.
you click the button - Install Scanner Driver - the DSmobileCapture
application will be installed automatically after the scanner driver
installation is completed.
Additional Applications to install any of these applications after initial
V2: document scanning
and storing (in specified destinations)
scanning, editing and management
business card scanning, editing and management
BR-Receipts: receipt scanning,
editing and management
Manager is recommended as it enhances the scanning capabilities of the
Click the button -
BR-Receipts - to access the
Brother Online site at - http://www.brother.com/product/brotheronline/.
You will be
prompted to create a user account in order to register your product and/or set
up your cloud storage options.
information regarding the BR-Receipts application, please see the
I have to pay for BR Receipts?
Other FAQ's are
available on our website.
Please Click Here to view them.