Description of Problem 100000033945
How do I scan with DSmobileCapture software with my Brother Scanner in a
Windows operating system?Description of Solution 200000043506
do I scan a document with my Scanner in a Windows Operating System?
scanner driver must be installed before you can scan. If you have not
installed the driver please download the latest version.
you need assistance on navigating the Brother website to download software,
Drivers and Utilities, please CLICK
HERE to view instructions.
the driver has been installed please follow the instructions below to scan a
Before scanning make sure the Scanner is connected to the PC via the micro USB
cable. If you are using either the DS820W or the DS920DW, please make sure
you are in PC mode by pushing the OK button on the scanner.
by clicking on the DSmobileCapture Icon on your desktop.
you do not have a shortcut icon on your desktop
can click on the Start Button .
on the Program Group Brother DS-XXXX Scanner Where XXXX is the model of you
you launch the application, the following screen appears.
you have more than one scanner installed, please choose the appropriate scanner
you are currently using.
DSmobileCapture program will launch, and the following toolbar will appear at
the top of the application.
It is recommended that you familiarize yourself with the configuration options
available to you from this menu. The options are detailed in the product
you are satisfied with the configuration options settings, you may initiate the
scan from the application or from the Brother scanner.
initiate from the scanner - Insert a document into the feeder:
document will advance slightly
the green diamond on the right side of the scanner, or if present, the OK
scan will begin
The Button Manager application is available to increase the scanning options
available. Please download the latest version in order to maximise you
scannin capability. Please see the document - What
is Button Manager -
To initiate from the software - do the following:
Insert a document into the scanner - It will advance
Click the SCAN icon
within the DSmobileCapture software. The scan will initiate.
progress window will appear showing the scan status.
the scan is complete you will see the window above.
are being prompted to insert more pages within the time displayed.
you do not have any more pages, click Cancel.
Note: If you like, you may change the wait
timeout by clicking on the Settings button and clicking the Paper
will now see your scanned document appear in the left hand bar.
on it will move it to the main window.
scanned image will be automatically saved in the file format and to the location
you specify in the main toolbar.