Answer to your Frequently Asked Question:

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Description of Problem 100000034616

How do I install the scanner driver on Macintosh OS?

Description of Solution 200000044374

Please download the latest driver from the Brother Web Site 


If you need assistance on navigating the Brother website to download software, Drivers and Utilities, please CLICK HERE to view instructions.

Please perform the remaining steps to verify whether the driver has been installed successfully. 


1.    Plug the USB cable between the Scanner and MAC machine.


2.    Go to Applications folder, System Preferences, and Print & Scan.


3.    Click +, select the Brother DSmobile XXX and then click Add button.


4.    The Brother DS scanner machine should be listed in the Print & Scan window.


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