Description of Problem 100000034864
How do I clear the flashing Toner LED or the "Toner Low" message in the
Status Monitor?Description of Solution 200000044656
A flashing Toner
LED or a "Toner Low" message in the Status Monitor is intended to alert you that
the toner cartridge is approaching the end of its expected life. A
flashing Toner LED or a "Toner Low" message in the Status Monitor will continue
to appear until the toner finally reaches its end of life. It is not
necessary to clear a Toner Low indicator at this time and it is recommended that
you continue to use the toner cartridge if the print quality is acceptable since
the toner cartridge still has remaining life.
However, we suggest
you have a new genuine Brother TN720 or TN750 toner cartridge on hand for when
the toner does reach its end of life and needs to be replaced.
If you would still
like to clear the Toner Low status, you should install a brand new, out of the
box toner cartridge (TN720 or TN750) to reset the toner status. You should
not install a previously used or already installed cartridge. Brother
toner cartridges are manufactured with a reset lever that moves when installed
into the machine and automatically triggers the machine to reset the toner
status. Used toner cartridges do not properly reset the toner
For instructions on
how to replace the toner, go to - How
do I install or replace the toner cartridge?
recommends that customers use only genuine Brother drum units and/or toner
cartridges. Each Brother laser printer is designed to work at pre-set
temperatures that are matched exactly to each of our individual toner
formulations. Each individual component is designed to work with the other
to ensure quality and reliability. Using non-Brother supplies may affect the
hardware performance, print quality and machine reliability. The Brother limited
warranty does not apply to any problem that is caused by the use of third party
drum units, toner cartridges or toner.