Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000034902

I cannot use Image Capture application after upgrading my Macintosh to OS 10.9 or greater. How can I correct this issue?


Description of Solution 200000044707

This issue occurs because the ICA scanner driver required by the Image Capture software is not available for your Brother machine in Macintosh OS 10.9 or greater. 

Please go to the link below to download and use the Presto!PageManager application instead, double click on the downloaded file (PM9SEInstaller_BR_Multilang.dmg) and then follow the prompt steps to complete the installation process.

Click here to download Presto! PageManager. (Jump to the NewSoft website)

 

Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: