Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000035896

How do I download, install, and setup my Ptouch Label printer on the Windows wireless network?


Description of Solution 200000045931

IMPORTANT: 

a)    You MUST know the Network Name (SSID) and Network key (Security/Encryption key) in order to proceed with the wireless installation.

b)    If you do not have this information, please contact your system administrator or router manufacturer for further support.

c)    We recommend that you setup the Wireless Label printer through the computer (PC) that connects wirelessly to your wireless network router.  

d)    For information about setting up your network router, please go to the link below to contact your router manufacturer directly:

http://www.brother-usa.com/support/wireless/wireless_router_information.htm

 

 

1.    Go to http://www.brother-usa.com/downloads/Default.aspx2. Type in the Model number and then click Search button OR select a model under Select Product Group, select a Model of your machine, and then click Go

(Below example for selecting the Brother QL-720NW, model.  Please substitute your model number as required.)

3.    Under Downloads & Drivers, click on Downloads on our Online Solution Center.

Note:

a)    Before selecting the Operating System, please confirm whether your Operating System version is 32 bit or 64 bit

b)    Click on the Start icon (bottom left corner); right click on Computer, and then select Properties.  

c)    Your operating system version will display under System Type.

d)    For Windows 8, click Desktop icon, right-click on Computer tile, click Properties, your operating system version will display under System Type.

4.    Click Downloads, Under Select OS, select your Operating System, and then click on the Search button.

5.    Under Printer Driver, click Download & Information. The screen changes supply the software version; update history and download installation information.

6.    Click on the Download button, read the License Agreement, click I Accept and then click Save.

 

 

For Windows XP:

1.    7. At the left side of the Save dialog box, click on the Desktop icon and then click Save. Note the name of the file.

2.    8. After the driver downloaded to your PC's desktop, go to the Desktop, and double click on the downloaded file to unzip it.

3.    9. It will create a folder on your desktop with the same file name.

4.    10. Double click on the folder and then double click on file name D_SETUP (or go to the Sub folder x86/x64 and then double click on Setup.exe).

5.    11. Proceed with the Driver's installation by following the graphical steps below:

 

 

For Windows Vista/7/8:

1.    Click Save. Note the name of the file.

2.    After the driver downloaded to your PC's Downloads folder, go to the Desktop (or click Start icon) => Computer => Downloads, and then double click on the downloaded file to unzip it.

3.    It will create a subfolder under Downloads folder with the same file name.

4.    Double click on the folder and then double click on file name D_SETUP (or go to the Sub folder x86/x64 and then double click on Setup.exe).

5.    Proceed with the Driver's installation by following the graphical steps below:

6.    Make sure Label Printer is Power On with a solid green light under Status and then connect the USB cable between the PC and Label Printer:

7.    After connecting the USB cable to the PC and label printer, it may take about a minute to install the driver and establish network connection.

 

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