Answer to your Frequently Asked Question:

 
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Description of Problem 100000036739

How do I connect my scanner wirelessly to my network?


Description of Solution 200000046864

Important:  The DS series scanners (DS820W and DS920DW) are not capable of connecting wirelessly to your infrastructure network in order to scan wirelessly.

For scanning, they can scan to the units SD card or connect via USB to a computer only.

The wireless feature is to allow wireless devices such as a tablet or IOS device, IPad, IPod, or IPhone to connect to the scanner to view the scanned documents stored on the SD card via the scanner home page URL or the optional ScanHub app.

The scanner does have the ability to become a wireless hotspot for up to three devices that have connected to the scanner.

Note: Please be aware that this feature uses battery power and wireless access will depend on the charge state of the battery.

To connect you wireless device, please follow the model related solution below:

DS820W -

How do I connect my wireless device to my DS820W scanner in order to view the SD card contents?

DS920DW -

How do I connect my wireless device to my DS920DW scanner in order to view the SD card contents?

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