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IntelliFax-4100e

High-Speed Business-Class Laser Fax

Estimated Street Price: $299.99*




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Overall Rating: (3.9 out of 5)
Read all 47 Reviews | Write a review
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Product Reviews

37 of 47 people would recommend this product.

Overall Rating: 1 out of 5
An unworthy Sucksessor to the mfc 8220
October 25, 2013
By JamesH from Las Vegas, NV
This is the biggest disappointment of 25 years of buying Brother products. It is slow to start, slow to print, hard to feed faxes, and double feeds paper. The user interface is confusing and cryptic, the operators manual poorly organized, and its behavior unpredictable. Sometimes it prints a confirmation page, but other times it may not, even though no error messages were forthcoming. Worst of all, the display is mounted flat, so you have to look down on it just to see it, and there is no backlight, especially no colored backlight, to give you a clue whether it is printing or waiting, or not. It is cheaply made, noisy, and pathetic. Strangely, it is just as heavy (one of the criteria I used to estimate its ruggedness) as the one it replaced, so it must have sand ballast in it somewhere, because that weight is not justified by quality and durability of its components.
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Use Small Business (Up to 25 Employees)
Brother products owned More than 5
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Overall Rating: 1 out of 5
Not Happy at all !!!!!!
October 13, 2013
By LFCPA from Salt Lake City, Utah
We bought the 4100E to replace the 4100 that we have had for a while. We installed the 4100E and kept getting an error message saying OFFLINE. We hired a technician to install it and he got the same message. We took the drum out of the new machine and put it in the old machine. The old machine works fine. We then took the 4100E to the authorized service center here in Salt Lake City, Utah. He said without the new drum he cannot test our machine. So we have our old machine with a new drum. I should have just bought a new drum. Terrible service for a new machine !!
Expertise Professional or Expert
Use Medium Business (26 to 999 Employees)
Brother products owned 3
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Overall Rating: 5 out of 5
Best Fax Ever
April 19, 2013
By VistaShipper from Vista, CA
I have owned many faxes during my business years until I settled on one about 2 1/2 years ago... And that was the 4100E. I own a shipping/business services store and offering a fax service to my customers is vital. The 4100E has been working heavily for about 2 1/2 years now without servicing. The only cost has been toner and drum during all this time. Incredible but true. My 3 printers are also Brother. It is an addiction.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 5
1 of 1 found this review helpful.
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Overall Rating: 1 out of 5
worse fax machine ever you can buy...
December 21, 2012
By Jatinder from Dallas tx
This is the worse machine that i ever bought..brother send me 4 replacement with the same problem ..keep saying check orignal ..
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 3
1 of 3 found this review helpful.
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