33 of 41 people would recommend this product.
The fax machine is quiet and quick. The setup is a little confusing, could be easier (especially for a busy office). Maybe a quick setup feature without having to go from 1 to 2 to 3 to 4.....etc. just to get something programmed. But, all in all, it gets the job done.
Expertise
Advanced Amateur
Use
Medium Business (26 to 999 Employees)
Brother products owned
4
0 of 1 found this review helpful.
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Our office has used this product for a few months but we've encountered a problem with it and receiving faxes from some certain numbers. It is consistent regarding which numbers it has issues with. We can receive faxes from most people but a select few cannot fax us no matter how many times they try. We had an AT&T dude come out to check the lines and he described some sort of half ring or slight power jolt between the two lines which isn't present with other lines. This jolt was enough to cause the 4100e to have issues receiving faxes from these numbers. However we can still send to them just they can't send to us. Thus we ended up hooking up our old MFC-8500 again and it is able to handle the faxes from the numbers the 4100e had issues with. The IntelliFax-4100e appears to be too picky or strict regarding line conditions. You may be losing out on potential customers. This product will come back to haunt you. I would NOT recommend it to a friend.
Expertise
Advanced Amateur
Use
Small Business (Up to 25 Employees)
4 of 4 found this review helpful.
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This machine was purchased to upgrade an old thermal unit. It has not disappointed us. It has a very clear copy as well as the scanned document. Has been very dependable and works just great for us... A low cost network option would be a plus as well as a better readable LCD viewing angle. The high page count toner and drum are also a plus. A great solution for small offices. Would recommend it to others needing this functionality and price point...
Expertise
Professional or Expert
Use
Small Business (Up to 25 Employees)
Brother products owned
2
1 of 1 found this review helpful.
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They say it will network but in reality it will not work. Unless you spend big money with these guys you will get no support. The good thing is this fax machine is a workhores. Samsung sent a tech to our shop. Now that is support!
Expertise
Advanced Amateur
Use
Small Business (Up to 25 Employees)
Brother products owned
1
2 of 2 found this review helpful.
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