178 of 208 people would recommend this product.
I purchased 2 of these printers at the same time. I think they were a great value for the price. They proved to be great in the office for everyday use without any problems. Until the machine needed a utility update. After several attempts to update via the internet it did not work. Printer was off line for a week before It could be repaired by service tech at no cost, it was an inconvience, luckly we had an extra one to take it's place. Other than that I like the printer.
Expertise
Professional or Expert
Use
Small Business (Up to 25 Employees)
Brother products owned
3
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Overall, the machine functions well. It's quick to scan, make copies, and faxes efficiently. The toner and drum are easy to remove. I would say that you should make sure you obtain Brother toner cartridges, however, because the knock-off version I've been using is printing unevenly, it's faded on the left hand side. When I spoke with technical support, they said the machine is only made to print with Brother toner cartridges, so they can't really help with bad quality from a knock-off cartridge. Who knew?!
Expertise
Casual User
Use
Home Office (Business Use)
Brother products owned
1
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I use this at a Small Retail Shop (Pool Supply Store).
Good Priced machine that does what i need it to.
I send a lot of Faxes, and it always works great.
I also do a lot of coping with it, it seems like the toner cart. last around 6months, after you get the low ink displayed I can usually get about another month out of it before needing to be replaced.
I've used ink jets in the past, and ink always went fast, the toner on this machine is a better compromise, No color just black and white, only minor drawback.
Expertise
Advanced Amateur
Use
Small Business (Up to 25 Employees)
Brother products owned
2
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The printer is fine but I could not get the FAX function going. I tried so many times FAXing our flexible spending account claims but it had never worked. Each time, I mailed the claim forms to FSA customer service for processing - spending money for the stamps. I would pay more money to buy a better printer with good FAX function.
Expertise
Advanced Amateur
Use
Home Office (Business Use)
Brother products owned
2
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