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MFC-7860DW

Compact Laser All-in-One with Wireless Networking and Duplex Printing

Estimated Street Price: $299.99*




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Product Reviews

154 of 199 people would recommend this product.

Overall Rating: 4 out of 5
Nice machine
August 26, 2013
By JBL1 from Port Orange, Florida
Overall satisfied with the unit but have a few issues.
Disappointed with the toner usage. Although it was clearly stated 1200 pieces for the small toner my first started failing at only 850. Setting the printer on toner saver mode for the next cartridge helped but copies are fair.

Photo copies are dark and poor quality on normal settings and to light on "lighter" setting, particularly when there is shading in the background. My Inkjets do a much better job.

Lastly, the wifi connection is knocked out when we have lightening storms (daily in the summer here in Florida) and the router has to be rebooted. My four other PC's & printers do not do this.
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 1
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Overall Rating: 2 out of 5
works in XP PITA under win 8 64 bit
August 23, 2013
By MTinAZ from AZ
Works great under win xp 32 bit, upgraded to win 8 64 bit and lost printing capability and scanner under Paperport 12, no twain or WIA. 7860dw would not install by USB as it did under winXP. Only way to install under Win 8/64 was to use the LAN install setup. Only then would printer accept test page and then Paperport 12 Pro would see a twain or WIA scanner.
Brother software for Win 8/64 did not work using the printer and USB cables, tried multiple USB cables.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 3
2 of 2 found this review helpful.
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Overall Rating: 1 out of 5
fax problems - Beware
August 19, 2013
By DoctorV
Problem right out of the box receiving faxes. I spent hours with technical support and the local service center. Eventually discovered that this machine has not uncommon problems with some digital phone providers. The signal will drop in midfax causing a communication error. No solution!! Brother would not refund my purchase price. My old inkjet HP machines work fine. Go figure
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Overall Rating: 2 out of 5
MFC-7860DW
August 16, 2013
By BobQ
I feel that the printer is a good product WHEN IT IS OPERATIONAL!!! Living in Florida we are subject to numerous and sometimes vicious storms, not attempting to exclude Hurricanes which are another story. The major problem I have been experiencing is that when a storm “knocks out the power” for some reason or the other the “Network Card” must go blank or something and the printer goes off line. Under normal circumstances this would be OK, however there is no notification and when you really need to print something that’s when you find out your offline??????
My question:
Is there some way to be notified when “offline”?? Without having to check every Wi-Fi or connection??
Is there an easy fix?? I do follow all the directions to fix it although if I’m printing I do need it now?? Last minute changes for a class assignment or a work project??
When I speak to your support staff they are very kind, courteous and helpful.

Thanks

Bob
2 of 3 found this review helpful.
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