91 of 119 people would recommend this product.
Very good and reliable , very good support on line / Internet, and the most important issue :
As a Mac user , Driver / Software Updates are update and simple to install .
Expertise
Advanced Amateur
Use
Home (Personal Use)
Brother products owned
2
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I will keep it short and to the point. Wonderful customer service to assist me with original wireless setup on three computers. Instructions emailed to me so I can easily complete set up in the future if necessary. Clear, fast machine at a very fair price. My experience with Brother products have shown me that Brother makes machines that last. Heck I have a Brother Typewriter with white tape erase and printer cassettes I keep on hand because it still works perfectly. Others I know are very pleased with this machine and Brother as a company as well. All my experiences have been positive. I have owned the machine for almost 5 months so far. Good company, Good product. P.S. My Daisy wheel 3.5 disk Brother is most likely still working in someones home after I donated it in perfect working order more years ago then I can remember.
Expertise
Advanced Amateur
Use
Home Office (Business Use)
Brother products owned
3
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Once installed the unit worked very well. Quality prints , copies, and scans
To get there-another story:
Installation was problematic. Th PDF software took over an existing installation of NITRO - this required cleaning up the mess , re registering and that only after significant time analyzing an approach. Why the install didn't recognize the existing install and at least ask - I don't know.
Regarding scanning - and this is true of our 9560CDW as well
The scan interface is at best difficult. Setting changes require restart of the system -WHY??? Our "P" scanner doesn't.
And the file management is somewhat convoluted
Still our history with Brother products for reliability has been good
They make good, reliable hardware. Perhaps they can learn to improve the human interface
Expertise
Professional or Expert
Use
Small Business (Up to 25 Employees)
Brother products owned
More than 5
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When the PC first came into existance I was working on one. So I have owned many printers of all major brands over all of those years, but never a Brother. I've had this printer only a couple of months and will say it is the best printer I have ever owned. It's fast, easy to use, and relaible. No software gliches like I always used to experience with HP printers. I vowed to never buy another one. Once you own a Brother you will never go back.
Expertise
Professional or Expert
Use
Home Office (Business Use)
Brother products owned
1
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