11 of 14 people would recommend this product.
Everything works as advertised. Toner cartidges are a little expensive but I like the high number of copies on the high capacity toner cartridge and the 500+ input paper tray. Easy to setup and get started. I feel that it is an excellent multifunction machine at a reasonable price.
Expertise
Advanced Amateur
Use
Small Business (Up to 25 Employees)
Brother products owned
5
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I am amazed at how fast the machine wakes from power saving mode and is ready to work. It is literally a second or two!
The touch screen is a bit awkward but functional.
Importing contact information from a csv file was complicated. The machine itself cannot accept a csv file. However the pc-fax application can import a csv file and then save it in a format that the machine accepts. One extra step and done right? Nope. Gotta import the new file you created with the pc-fax software and then go back and manually enter your 32 one-touch quick dials.
This said, the frustration of this was worth the benefits of what this machine does. I only hope that by the time this one wears out Brother will have software that can import a multitude of file types of contact information.
Expertise
Advanced Amateur
Use
Small Business (Up to 25 Employees)
Brother products owned
3
0 of 1 found this review helpful.
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very quick and efficient...product....needed a faster machine and dual tray
Expertise
Advanced Amateur
Use
Home Office (Business Use)
Brother products owned
3
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I have been a longtime user of Brother all-in-ones, so I have some perspective on the performance of this model. Brother really went over the top and included about every possible feature you could ask for in the MFC-8950DW.
Pros: Fast, easy - visually appealing visual interface, feature-packed, the black color is attractive, increased paper capacity.
Cons: Cheap construction (especially in the ADF), sub-par photo copies (e.g., drivers licenses, and the like). My previous Brother all-in-ones, in the photo mode, make a more detailed copy of photos, as compared to this new flagship model. That is a disappointment. It appears they have sacrificed greyscale step- quality in favor of speed.
Some messages on the display are in obvious ESL format.
When the toner gets low, a message appears on the display. Thereafter, the display never goes into sleep mode, unless you dismiss the low-toner message (or replace the toner). This is just poor programming. Brother either wants to goad you into prematurely replacing your toner cartridge, or they just just didn't think out the programming on this error message.
Other thoughts:
I was going to purchase the more-or-less matching Brother laser printer to complement this new all-in-one, but after observing the build quality of the MFC-8950DW, I decided to go with a competing model with more robust construction.
I hope Brother listens to their customers and steps up their game, with more robust build quality in their next generation, to match their great specs and capabilities.
Expertise
Professional or Expert
Use
Small Business (Up to 25 Employees)
Brother products owned
More than 5
2 of 2 found this review helpful.
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