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MFC-9340CDW

Digital Color All-in-One with Wireless Networking and Duplex

Estimated Street Price: $449.99*




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Product Reviews

66 of 101 people would recommend this product.

Overall Rating: 3 out of 5
Good so far
February 27, 2015
By MrFrostee from Ware, Ma
I've only owned this model for a short time with somewhat limited use. The functions that I have used, have worked good so far. I did, however, expect the overall machine to have less of a "plastic" feel, and to seem more durable. I'm not a fan of how the paper dispenses, a bit awkward to retrieve,but very functional.There are still a few things to figure out and try, so I can't really comment on everything.
The overall machine works well, and am happy I made the purchase.
Expertise Casual User
Use Small Business (Up to 25 Employees)
Brother products owned 1
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Overall Rating: 5 out of 5
Great machine
February 26, 2015
By Badger123 from Northwest Alabama
I've always liked color laser printers. This one does a great job of 2-sided printing, as well as single page and continuous scanning.
The ONLY problem I've had is 2-sided with 65 lb. linen stock. I lose half my paper, as the printer jams for the second side — particularly if I want the second side to be the outside of a brochure. I got around this by printing on one side and having the Table of Contents on a following page.
I like the wireless printing capability, but I find that if I have a lot to print, the USB connection is faster.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 3
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Overall Rating: 5 out of 5
Very Satisfied, 1st Brother product
February 19, 2015
By buzzhagler from Highland, Michigan
My wife and I were looking for a new printer, specifically color laser printer for our home office. We were replacing an ink jet printer, that was costing us a fortune in ink cartridges. This is the first Brother product that we have owned. We love this machine. First, much to my surprise it is very easy to install. The instruction manual does a good job of walking you through the necessary steps and within minutes had it communicating with our WIFI network and computers. We like the power saving feature when not in use, as we don't print every day. We have not used all of the features yet (scan or fax), but for wifi printing and copying it does a great job. I bought this printer after many hours of product reviews and am very pleased with the results!
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 1
1 of 1 found this review helpful.
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Overall Rating: 1 out of 5
Terrible Experience
February 19, 2015
By Doodles
I had my printer for just a few weeks and the roller became damaged. They sent me a refurbished printer (which I think is bad business) I had that for around 9 months or so and the roller went bad. When I called them they asked if I knew when I purchased my original unit, I did not know because I thought the warranty would start again with the refurbished unit. That is not the case. I was put on hold for a while and the person came back and said my unit was no longer in warranty. When I checked my records I still had 1 1/2 months left on my warranty. I called back and of course received an apology saying the other person did not do their job properly. I do not believe that. I am sure the first person spoke to a manager and they were told to not send me another unit because I did not know the date. I will never purchase a Brother product again! Very disappointed.
1 of 2 found this review helpful.
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