61 of 67 people would recommend this product.
Works well for the multi-function services it is designed for. I have three issues:
1. It does take a while to print if the unit is in sleep mode and it is somewhat noisy. These are common amongst other reviews I've read.
2. The auto document feeder used for copying or scanning does not have a duplexer so it cannot automatically scan two sided paper. It can only print on two sides.
3. The printer driver that I use on my Windows7 PC does not work with the manual feed tray. This was confirmed with their tech support. It is unclear if this will be available in later versions.
Otherwise it is a good solid machine for a reasonable price. I have not needed to purchase toner yet, but it aint cheap.
Expertise
Advanced Amateur
Use
Home (Personal Use)
Brother products owned
2
1 of 2 found this review helpful.
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When this product works it is fantastic...now the rub.
Very poor documentation requires frequent calls to the service desk. Product is affected by everything like power spikes and network interuptions and goes off the tracks frequently. Troubleshooting is very difficult and time sensitive, many times I have to revert to my cheapy HP to do faxes and scans. This product is very time consumming and support - while good - is closed on the weekends. When this dies so does my relationship with Brother.
Expertise
Advanced Amateur
Use
Home Office (Business Use)
Brother products owned
2
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I've had the printer for a week. I got it to work on all three of my wireless PCs but I do not have a ap for my Android or Ipad. I understand there is one but I have not found it yet. Easy set up, works fine, quality is good. Scan to PDF works. Price was very good compared to other brands.
Expertise
Hobbyist/Enthusiast
Use
Home Office (Business Use)
Brother products owned
1
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I am satisfied with this purchase. This machine has great features and capabilities for the cost. One of the issues that should be addressed is the lack of stability for access doors, they are flimsy. The noise that is produced is loud. The spool up time and efficiency is great!
Overall, it is met my expectations, but I believe some of the hardware could be redesigned.
Expertise
Advanced Amateur
Use
Home (Personal Use)
Brother products owned
1
1 of 1 found this review helpful.
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