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MFC-9970CDW

Color Laser All-in-One with Wireless Networking and Duplex

Estimated Street Price: $599.99*




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Product Reviews

118 of 146 people would recommend this product.

Overall Rating: 4 out of 5
Very Good Buy
December 24, 2012
By sma51 from Arkansas
Setup was easy, quality is high and the output is fast and clear
Expertise Hobbyist/Enthusiast
Use Home (Personal Use)
Brother products owned 1
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Overall Rating: 3 out of 5
Nice print for most things
December 24, 2012
By TucsonOwner from Tucson, Arizona
I have really enjoded this prints for most functions.
One of the thing that I don't like is the fact that the "Prepare New Toner Cartridge" message comes up and stays on for MONTHS before the toner is actually gone. If you change the cartridge when this message first comes on you will be only using HALF of the toner. The high price of these cartridges means that you have to use every drop on toner.

The other problem that I have found may not actaully be a printer problem as maybe a driver problem. This is the when printing a picture, I can't use the 3" by 5" photo cards. When I use the 4" by 6" cards the picture only covers about half of the card.

The last problem was that I had Nuance Paperport 14 on my system when I installed the printer. The installation program didnot check for Paperport, but just overwrote it with an old outdated copy of Paperport. The installation program needs to be updated to check for software on the computer
Expertise Casual User
Use Home (Personal Use)
Brother products owned 2
1 of 1 found this review helpful.
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Overall Rating: 5 out of 5
It is a great product!
December 24, 2012
By Ovation from Charlotte, NC
I have really liked this product and we use two other Brother All-In-One machines at our office and find them extremely reliable and helpful.
Expertise Advanced Amateur
Use Medium Business (26 to 999 Employees)
Brother products owned 4
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
Very Good, Not Outstanding
December 24, 2012
By Chris32137 from Palm Coast, FL
We got this color laser printer for my wife's real estate business.

It does great black and white copies and "OK" color copies. Speed is fine.

I was disappointed that after an easy set up, wirelessly, it "un-set" itself up and we had to go through some hassles to deal with it. Another annoyance was that it came with Paperport 12 and I already had Paperport 14 on my system, but when it set up, it didn't detect that and I ended up with a confused and conflicted system.

The cost of buying a new toner cartridge was a negative surprise.

I am a major fan of Brother products and have used them for years. I have had perhaps 5 MFC's over the years and will continue to buy, most likely.

This review is not intended to be a negative one. It's positive and I would purchase the product again and recommend it, as well. Just a few annoyances and surprises and "OK, not great" color reproduction.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned More than 5
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