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MFC-9970CDW

Color Laser All-in-One with Wireless Networking and Duplex

Estimated Street Price: $599.99*




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Overall Rating: (4.2 out of 5)
Read all 144 Reviews | Write a review
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Product Reviews

116 of 144 people would recommend this product.

Overall Rating: 3 out of 5
A few kinks
January 8, 2013
By DSPBrandt from Midlothian, Virginia
Overall, the machine handles the workload. Color scanning great. A few things I don't like:
1. If you have paper in the feeder tray or receiving tray, each page that comes out pushes the other papers out of the machine and onto the floor.
2. The fax function is extremely slow whether you scan and fax or fax straight. My old plain machine was much faster.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
1 of 1 found this review helpful.
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Overall Rating: 3 out of 5
Great work printer.
January 7, 2013
By MSEBEK from TEMPLE, TX
This is an AWESOME business/work printer. Fast, crisp, and quality printing.

The only poor quality of this printer is for photos. It is awful when it comes to printing on photo paper. Pictures come out smudged and to color of people's skin tones is way off. I had to resort to printing pictures on plain paper until I went out and bought a separate photo printer.

This printer also eats toner. I use WAY more toner with this printer than expected. Even on the economy printing mode.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 2
1 of 2 found this review helpful.
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Overall Rating: 3 out of 5
Many features don't work with MAC
January 4, 2013
By Daber
Highly disappointed. Many of the "nice to have"/ "convenience" features are not compatible with a Mac.
3 of 6 found this review helpful.
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Overall Rating: 2 out of 5
not bad but not great
January 4, 2013
By 9970allinone from Scranton PA
The features on this machine are very nice but the execution of some of them is weak. The scanner renders documents that are out of focus. The paper port in the back restricts where I can locate the machine in my office. This means that the machine takes up a lot of space that it wouldn't have to take up if the port was located somewhere else. Unless I use the port in the back, the machine squishes envelopes and they look horrible. The instruction manual is poor so my attempts at setting up the fax machine have been frustrating and baffling. The color is not correct; not even close to what it should be and so dark its hard to make out images. Brother's fix was to reload all of the drivers but that didn't work. The good points are that it offers a lot of features inexpensively, it makes very clear copies quickly, it prints well (except for the color being off) and its compact.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 2
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