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MFC-9970CDW

Color Laser All-in-One with Wireless Networking and Duplex

Estimated Street Price: $599.99*




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Product Reviews

118 of 146 people would recommend this product.

Overall Rating: 4 out of 5
It's Great
March 26, 2014
By HBOisGreat
This is my second brother MFC. This one I purchased for a business. It does all it supposed to do. The other is at home. I wish the initial toner supply was a little more robust so that you do not have to purchase a replacement one so soon.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned 2
1 of 2 found this review helpful.
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Overall Rating: 1 out of 5
DO NOT PURCHASE
March 17, 2014
By Becky1124 from Atlanta, GA
If you need any color photos at all, do not purchase this machine. Brother sent a tech to my office and I have spent hours with hardware and software support. They still cannot get green grass to print green. This is my 3rd Brother product and I am terribly disappointed.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 3
3 of 5 found this review helpful.
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Overall Rating: 4 out of 5
Fabulous Printer, Bad OCR software
February 27, 2014
By Shorty1
I've had my MFC-9970CDW for over a week now. I love the printer. Print quality is excellent. Setup was not too difficult and the on-screen programming screen is very logical and easy. Everything works great about it except for the Presto Pagemanager software for OS X. It isn't very good at all, to put it mildly. It would be a good organizer for documents, but for OCR, frankly it stinks. English page recognition is just so-so, and for Spanish, it's not even usable for the documents I've tried. For a printer this expensive, Brother really should consider including better software for OCR on Mac OS X, and there are good ones out there. I'll probably end up spending more for OCR software from somebody else since this is a feature important to me. If it hadn't been for this software which was bundled, I'd have given this printer 5 stars. It also doesn't support AirPrint, which it REALLY should, but using Brother's iPrint, it makes up for the problem mostly, except for the fact that it doesn't support Pages, Numbers and Keynote printing which are really basic on iOS and you have to use a workaround. Brother really should update the firmware to support AirPrint which is so basic these days. I've also seen some reviews complain about photo printing quality. At the highest resolution, I think it prints photos quite acceptably for a laser. If you don't print lots of color, with a laser you also don't have to worry about the cartridges drying out like they do with an inkjet. This Printer is replacing an old Brother B&W laser I've used for 10 years with no problems, and an HP multifunctional which seemed to get unsupported with Mavericks and was really the reason I looked for a replacement. Despite the two shortcomings I've found, I really love this printer, print quality and ease of use.
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned 2
5 of 6 found this review helpful.
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Overall Rating: 5 out of 5
Super Purchase
February 24, 2014
By EQ68 from Anchorage, Alaska
This is the first time I have such great performance from a multi-function machine. Every aspect of my expectations have been met to-date. Being wireless has been great for my partner and I. We can work anywhere within our facility.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
1 of 1 found this review helpful.
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