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MFC-9970CDW

Color Laser All-in-One with Wireless Networking and Duplex

Estimated Street Price: $699.99*




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Overall Rating: (4.2 out of 5)
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Product Reviews

110 of 134 people would recommend this product.

Overall Rating: 4 out of 5
Good for a Home Business
January 9, 2013
By rbarts
The printer is bulky, but works well for a home business. It's particularly nice that it has wifi so computers can be used from anywhere in the home. Print quality is excellent. Sometimes there is a delay from when the print is issued until when the printer starts printing. This could be a wifi issue (but not likely given the speed of my network).
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 4
3 of 3 found this review helpful.
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Overall Rating: 4 out of 5
Excellent SOHO printer
January 9, 2013
By luap from Los Angeles, CA
This printer does everything I expected it to do, and then some. The best part is that it "just works" - we use a combination of Mac, Windows and Linux machines, plus an Android device or two, and they all print flawlessly.

Setup was fairly straightforward. The only challenge I had was that initially I set it up for wireless networking, and any time the router was reset the printer would lose its connection and force me to go through the setup again. I changed to a wired connection, and no problems since. We have a second one in our business office, and it seems happy with wireless. Could be a recent firmware update corrected that issue.

The first "sample" set of toner cartridges yielded about 1,700 total pages. I purchased the "high yield" replacement set and am now beyond 10,000 pages and going strong. I've also scanned hundreds of documents and sent a few dozen faxes.

I knocked off a star for two reasons: first, the paper tray capacity is far too low for a machine of this calibre. Having to pay extra to load more than a couple hundred sheets at a time is silly. Second, we've had troubles trying to feed heavyweight paper, envelopes and the like through the front feeder. The only paper jams experienced have been while feeding non-standard paper this way. Other than that, it's awesome.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 2
2 of 2 found this review helpful.
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Overall Rating: 3 out of 5
A few kinks
January 8, 2013
By DSPBrandt from Midlothian, Virginia
Overall, the machine handles the workload. Color scanning great. A few things I don't like:
1. If you have paper in the feeder tray or receiving tray, each page that comes out pushes the other papers out of the machine and onto the floor.
2. The fax function is extremely slow whether you scan and fax or fax straight. My old plain machine was much faster.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
1 of 1 found this review helpful.
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Overall Rating: 3 out of 5
Great work printer.
January 7, 2013
By MSEBEK from TEMPLE, TX
This is an AWESOME business/work printer. Fast, crisp, and quality printing.

The only poor quality of this printer is for photos. It is awful when it comes to printing on photo paper. Pictures come out smudged and to color of people's skin tones is way off. I had to resort to printing pictures on plain paper until I went out and bought a separate photo printer.

This printer also eats toner. I use WAY more toner with this printer than expected. Even on the economy printing mode.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 2
1 of 2 found this review helpful.
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