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MFC-J435W

Inkjet All-in-One with 1.9" LCD Display and Wireless Networking

Estimated Street Price: $99.99*




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Overall Rating: (4.3 out of 5)
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Product Reviews

53 of 60 people would recommend this product.

Overall Rating: 3 out of 5
MFCJ435W All-in-one Printer
January 2, 2013
By NJLady from Garnet Valley, PA
It was easy to setup the printer with my wireless network and also the Fax/scanner. The problem occurred when installing the specific drivers on my PC (Win Vista 64 bit) using the disk provided. The Fax and Scanner installed correctly but the Printer driver did not install. It wasn't until I called tech support and spoke with a rep that we worked our way through the problem. It appears that there is a download update that contains the proper driver, date of 11/2012 that was not available on the disk. Nor could it be found in the available printers listed on 'add a printer' via my opsys. I downloaded an update package and had to install the printer this way. Your 'installation diagnostics' still reflects printer driver not installed on the Control Center. This really needs to be resolved. Your tech suppt was very quick to say it was a registry problem but I am a very experienced PC person and knew it was a driver issue. They didn't know that there was an executable on the download and that had to be installed so the opsys could find the driver. A clearer description of installing on VISTA needs to be documented.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
Product & Customer Service Experience
January 2, 2013
By Laura392013 from Salt Lake City, UT
Product is fantastic. Customer Service Great, wait time to reach customer service very poor 2 hrs.
Expertise Advanced Amateur
Use Home (Personal Use)
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Overall Rating: 5 out of 5
Happy Customer
January 1, 2013
By Hsant from East Stroudsburg, Pennsylvania
Many features at a great price. Easy set up and use.
Expertise Casual User
Use Home (Personal Use)
Brother products owned 2
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Overall Rating: 5 out of 5
Seamless
January 1, 2013
By Duke from Reno, Nevada
We use this machine at home and utilize the WiFi features on the machine to print from our laptops. Print quality is excellent! Scanning is simple and the control center allows you to scan to many image formats. The cool part of this machine is the WiFi feature. we don't have to worry about another computer being turned on in order to use it. Just print and go. It's seamless!
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
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*Street pricing may vary
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