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MFC-J6710DW

Professional Series Inkjet with Full 11"x17" Capability and Dual Paper Trays




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Overall Rating: (3.8 out of 5)
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Product Reviews

145 of 199 people would recommend this product.

Overall Rating: 1 out of 5
Expensive Boat Anchor
November 20, 2013
By PastorMichael from Clinton, AR
I came in to this church as the pastor just a few months ago. Several months prior to my arrival on the field, the church had purchased this machine to use for all of their copying and printing needs (very small congregation).

What I found was quite possibly the biggest headache I have ever had with printing and copying in my life (and that says a lot, as I was a school teacher for 14 years and dealt with a lot of horribly abused and maintained equipment). I will just list off the biggest of my headaches - then you the reader can decide if this is the printer for you (no particular order):

1. paper misfeeds/jams frequently. Often when there is actually no jam at all. Printer has been cleaned and checked - it just does this.

2. the manual feed tray (in the back) doesn't recognize media is in the tray at all a lot of the time - or recognizes it but just won't feed it - requiring several steps to try to get it to feed.

3. Prints using the manual feed tray often are not straight on the paper - probably related to the fact that the printer feed system is poorly designed/built.

4. Printer is EXTREMELY paper sensitive - the regular paper trays can be filled and some brands (even good quality) just plain will NOT feed reliably. Period. Jams, or even more frustrating - multiple sheets fed at one time - spreading your printing over multiple, partially overlapping sheets... I've probably already wasted a good ream of payer with just this issue.

5. VERY poor color rendering. I have never in my life - even going back to the EARLY days of inkjet printers - seen color printing as HORRIBLE as this machine - regardless of the claimed DPI - when the colors are SO far out from expected - it is an indication of a very poor printer.

6. Print head clogging - while the ink for this printer may be relatively inexpensive - it isn't when you have to clean the heads so often. NO rhyme or reason - it just will start skipping lines - requiring from one to 5 head cleanings - all with Genuine OEM/Brother ink. Yet more wasted paper.

7. Sometimes doesn't recognize that cartridge is installed - have to pull it out, put back in and push on the lever to get it to stay locked in.

So - are their any positives? The claimed features and functions list is extensive - and it prints on 11X17 paper.

But it is just about worthless in my book. So much so that as soon as we can afford to - this machine is going in the trash. First impressions are important - this is my first impression with a Brother machine - and I hope it is my last.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
Great 4 in one. Color isn't the best
November 9, 2013
By Kristiaan from Chicago
I LOVE my MFC-J6710DW! It's got a great 11x17 print option that I use for making posters and Newsletters for work.
All the options are wonderful. I especially like scanning through my lan connection.

We have an earlier model in the office and it doesn't do half the things this one does (I'm trying to get them to purchase this newer model).

The only problem that I have is that the color isn't as intense as I'd want in a inkjet printer. I KNEW this when I was getting into buying it. For everything else I wanted I took this into consideration.
Expertise Hobbyist/Enthusiast
Use Home Office (Business Use)
Brother products owned 2
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Overall Rating: 5 out of 5
More than I expected
November 8, 2013
By Joe49 from Abington, PA
Love the dual paper trays and the large format. Great flexibility and it is reasonably fast and quiet. I have not done enough printing to evaluate ink usage, however, it appears to be better than my previous all in one.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 2
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Overall Rating: 3 out of 5
Disappointed
November 7, 2013
By Dogro from Charleston, SC
Many options and for the most part it does exactly what I need. However, the print quality is less than stellar. I need to choose best quality to even see what is printed. If I elect to save ink, well I do just that, but cannot see anything on the paper. Wireless works great as does scanner and ADF. Printing envelopes is a no go...don't even consider because you will just get frustrated and in the end it just doesn't work. Ink is much cheaper than HP or any other brand, so that is a plus. No need for the phone line fax, but internet fax works great as well. So, in a nutshell it does what I need, but I am still disappointed for the money spent.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
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